Every question you might have while using 390k — registration, login, bonuses, payments, or games — answered clearly on one page. Check here before contacting support.
If you didn't find your answer, please reach out to our support team.
Signing up at 390k is quick and straightforward. Go to the registration page and enter your mobile number or email address. Set a strong password, then verify your account using the OTP sent to your phone. The whole process takes just 2–3 minutes.
Please note, Each person may only have one account per person, and providing accurate information during registration is mandatory.
To open an account at 390k, you must be at least 18 years or older is required. We are committed to responsible gaming and do not permit minors to open accounts. A national ID may be requested to verify your age during the verification process.
To verify your account, go to your profile section and click on "Verification". Upload a clear photo of your national ID or passport. Verification typically takes within 24 to 48 hours verification is completed. Without verification, withdrawals above a certain amount may not be possible.
Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email. A reset OTP or link will be sent to you. Use it to set a new password. The OTP is only valid for 5 minutes remains valid, so act quickly.
Providing incorrect information, operating multiple accounts, or violating platform rules may result in account suspension. In such cases, support@390k.app— email us with your account details. Our support team will review your case and take the necessary action.
390k supports all the popular payment methods available in Bangladesh. You can deposit via:
All payments are processed instantly and typically 5 minutes will be credited to your balance.
The minimum deposit at 390k is just ৳200 BDT, which is among the lowest of any platform in Bangladesh. Maximum deposit limits vary by method — mobile banking may have daily caps. Use bank transfer for larger deposits.
Withdrawal times vary by method:
KYC verification must be completed before your first withdrawal. Having verification done in advance speeds up the process.
Wait 10–15 minutes first, then refresh the page. If your balance still hasn't appeared, contact support with your transaction ID and a screenshot of the payment support@390k.appto email us. Our team will get back to you within 2 hours.
390k generally charges no additional fees for withdrawals. However, your payment provider (bKash, bank, etc.) may apply their own transaction charges. Network fees may also apply for crypto transfers.
After opening a new account, the welcome bonus is automatically added on your first deposit — no separate code required. To withdraw the bonus, you'll need to meet a specific Wagering Requirements must be met, which will be clearly communicated when the bonus is issued.
The wagering requirement refers to how many times you must bet your bonus amount before you can withdraw it. For example: if the wagering is 10x and you receive a ৳1,000 bonus, you must wager ৳10,000 before withdrawing. ৳10,000 must be wagered. Each bonus has its own terms, so read them carefully before claiming.
Free spins will be credited to your account automatically once received. Go to the designated slots game and you'll see the "Use Free Spins" option. Winnings from free spins are added to your bonus balance and can be withdrawn once the wagering requirements are met. Free spins typically expire after 7 Days।
You'll get a unique referral link from your account. When a friend or acquaintance registers at 390k through that link and makes their first deposit, you'll receive Referral Bonus per referral. The more friends you refer, the bigger your bonus.
390k offers over a thousand games. The main categories are:
Yes, 390k's Live Casino features Real Dealerswith live video streaming. Games are broadcast in HD and you can even chat directly with the dealer. It brings the feel of a real casino to you online.
390k cricket betting covers 50+ markets including match winner, toss winner, top run scorer, wicket taker, powerplay runs, innings runs, and number of sixes. Live betting is also available for all major tournaments including IPL, BPL, and the World Cup.
Start by checking your internet connection. Clear your browser's cache and cookies, then refresh the page. Make sure you're using the latest version of Chrome or Firefox. If the problem persists, try switching networks (mobile data or Wi-Fi) or contact our support team.
Yes, 390k is a trusted platform operating under an international license. All transactions 256-Bit SSL Encryption Protected. Your personal and financial information is never shared with third parties.
Go to your profile settings and, under the "Security" section, Two-Factor Authentication Enable it. 2FA can be set up via mobile number or the Google Authenticator app. Once active, each login will require an additional verification code, keeping your account significantly more secure.
If you suspect anything, change your password immediately and log out of all devices. support@390k.appto report the incident. Our security team will review the account activity and take the necessary action. Keeping 2FA enabled greatly reduces this risk.
Our support team is available 24 hours a day, 7 days a week.
Support Hours
💡 Pro Tip: Never share your password or OTP with anyone to keep your account secure. 390k will never ask for your password by phone or message.
Millions of Bangladeshi players have chosen 390k — here's why.
Operated under 256-bit SSL encryption and an international license. Your funds and personal data are fully protected.
Deposit and withdraw in minutes via bKash, Nagad, and Rocket — the best payment experience in Bangladesh.
1000+ games including Live Casino, slots, and Sports Betting — with new games added every day.
Welcome bonus, reload bonus, cashback & free spins — extra rewards on every deposit.
Day or night, our Bangla-speaking support team is always ready to help with any issue.
Get the full experience right from your smartphone. Whether it's the app or a browser, it works brilliantly on both.
Register in one minute, claim your welcome bonus, and start playing thousands of games.
18+ | Play Responsibly | Responsible Gaming Policy