Safe Gaming

390k Responsible Gaming – Stay Safe, Stay Happy

Gaming at 390k is about more than winning — it's about entertainment, enjoyment, and a healthy experience. We want you to stay in control, spend time with family, and keep gaming as a positive part of your life.

24/7 Support Services
5 Protection Tools
18+ Age Restriction
100% Voluntary Controls
Age Verification Is Mandatory
Set Personal Limits
Benefits of Self-Exclusion
Self-Exclusion Option
Professional Support

The Core Pillars of Responsible Gaming

390k believes responsible gaming is about staying in control. Our platform offers a full set of tools to help you maintain healthy gaming habits.

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Set a Time Limit

Decide in advance how long you'll play each day or week. 390k's session timer will alert you when your time is up, so gaming never runs over into the rest of your day.

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Deposit Limit Controls

Set your own daily, weekly, or monthly deposit cap. Once the limit is in place, it cannot be exceeded — your financial safety net, on your terms.

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Cool-Off Period

Feel like you need a break? Take a voluntary pause of anywhere from 24 hours to 6 weeks. During this time, logging in or placing any bets will not be possible.

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Self-Exclusion Program

If you feel gaming is getting out of hand, you can permanently exclude yourself from the platform. Having the courage to make that call is itself a sign of responsibility.

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Activity Report

View a detailed report of your gaming history, time spent, and money used. Understanding your own patterns makes it far easier to make the right call.

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Professional Support

390k's responsible gaming team is always here for you. We can also connect you with professional counseling services whenever you need them.

What is responsible gaming?

Responsible gaming means treating gaming as a healthy form of entertainment — not a source of income. At the heart of 390k's responsible gaming policy is the belief that every player should play consciously, in control, and with enjoyment.

Gaming is truly worth enjoying when you set the rules yourself — when you play for the thrill of it, not out of fear of losing. When gaming comes after family, friends, and daily responsibilities, it becomes a part of your leisure, not your whole life.

We're committed to building a culture of responsible gaming at 390k. Our tools aren't just restrictions — they're designed to help you become a better, more mindful player.

Keep in mind: Gaming is entertainment. Never chase losses — that mindset is where the problems begin.

Steps to Safe Gaming

1

Set Your Budget First

Decide how much you're willing to spend before you start playing. Once you hit that limit, call it a day.

2

Set a Time Limit

Decide in advance how long you'll play each day and set a timer.

3

Family Time First

Spend time with family and friends first — then game, not the other way around.

4

Take Regular Breaks

Take at least a 10-minute break every hour. Get up, walk around, drink some water.

5

Check In With Yourself

If you're feeling angry, frustrated, or anxious, step away immediately. That's not the right time to play.

Recognize the Warning Signs

Knowing yourself is the first step to responsible gaming. If any of the signs below sound familiar, pause and take a moment to reflect.

Repeatedly betting to try to recover lost money

Skipping sleep or meals because of gaming

Hiding your gaming from family or friends

Borrowing money or dipping into savings to place bets

Feeling restless or irritable when you're not playing

Neglecting work, studies, or responsibilities

Repeatedly playing beyond your set limits

Lying to loved ones about your gaming

If you identify with two or more of the signs above, don't hesitate to contact our support team. Acknowledging the problem is the first step toward solving it.

Self-Assessment

Ask yourself the questions below. They're part of 390k's responsible gaming program, designed to help you better understand your gaming habits.

Review Your Gaming Habits

1

In the past month, have you ever spent more than your set budget on any given day?

2

Has gaming ever caused you to miss sleep, meals, or important responsibilities?

3

After a loss, have you ever felt like one more game would turn things around?

4

Have you ever lied to or hidden your gaming activity from someone close to you?

5

Do you feel unable to stop gaming even when you want to?

If you answered "Yes" to even one of these: This is a warning sign. Use 390k's responsible gaming tools or reach out for support at support@390k.appto get in touch.

Your Control Tools

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Daily Limit

Set daily deposit and wagering limits.

Easy Setup
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Weekly Limit

Set your total budget for the week in one go.

Smart Planning
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Monthly Limit

Set your monthly gaming budget at the start of each month.

Long-Term
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Break Mode

Voluntary pause options from 1 day up to 6 weeks.

Instant
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Permanent Self-Exclusion

If needed, permanently exclude yourself from the platform. The process takes just a few minutes to take effect.

Maximum Protection

Tips for Healthy Gaming Habits

390k's responsible gaming specialists have put together these tips specifically for players in Bangladesh.

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Play for Fun, Not for Profit

Play for the enjoyment of it. Winning is a bonus — not the goal. With that mindset, a loss won't ruin your day.

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Keep a separate gaming budget

Set aside a fixed amount for gaming and stick to it. Once that budget is gone, stop — never borrow to keep playing.

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No Gaming Before Bed

Stop gaming at least an hour before bed. Screen light disrupts sleep and keeps your mind overstimulated.

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Stay Physically Active

Walk or exercise for at least 30 minutes every day. A healthy body supports a healthy mind — and a healthy mind makes for better, more responsible decisions.

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Talk Openly with Your Loved Ones

Be open with your family about your gaming rather than hiding it. Their support can make a real difference in keeping you on track.

Minor Protection

390k strictly prohibits anyone under 18 from playing. Keeping minors completely away from gaming is a cornerstone of responsible play.

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Strong Password

Use a strong password on your account and make sure it stays out of reach of any minors in your household.

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Keep Devices Locked

Lock your device when you're done playing. Make sure children cannot access the app or website.

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Build Awareness

Make sure family members — especially teenagers — are aware of the risks associated with gaming.

Age Verification: 390k verifies every user's age through KYC checks at registration. No one under 18 is permitted to open an account.

Contact Us for Support

If gaming is becoming a problem, don't wait — talk to us today.

support@390k.app

Response Time: Within 24 Hours

FAQs

Find answers to the most frequently asked questions about responsible gaming right here.

Log in to your 390k account and go to "Account Settings" or the "Responsible Gaming" menu. From there, you can easily set deposit limits, session time limits, Cool-Off mode, or self-exclusion. For any issues, contact us at support@390k.app.

Yes, your account will be automatically reactivated once the Cool-Off period ends. However, a permanent self-exclusion is much harder to reverse and requires going through a specific process. Our advice: take a break, give yourself time to recover, then decide.

Limit decreases take effect immediately. However, limit increases have a 72-hour delay — this is intentional, to prevent impulsive overspending. It's an important part of 390k's responsible gaming policy.

No, self-exclusion requests can only be made by the account holder. However, if you're concerned about someone you know, reach out to us at support@390k.app and we'll try to contact them directly to offer support.

Start by reaching out to the 390k support team at support@390k.app. We'll guide you toward professional help. It also helps to talk to family or someone you trust. Remember — asking for help isn't a weakness, it takes courage.

Never. Age verification is mandatory when registering on 390k — no one under 18 can open an account. If a minor is ever found to have created an account, it will be closed immediately upon detection and all transactions will be voided.

Play Responsibly, Enjoy Every Moment

Join 390k and enjoy entertainment in a safe gaming environment. Your safety and enjoyment are both our responsibility.

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